Frequently Asked Questions

Why buy a new vehicle from a dealership instead of private party?

Here are the top ten reasons to buy a new vehicle from a dealer rather than a private party:

1. Warranty: New vehicles come with a manufacturer’s warranty, protecting you from major repair costs for a set period or mileage.
2. Financing Options: Dealerships often have better financing options, including lower interest rates or promotional offers such as zero-percent financing.
3. Latest Technology and Features: A new vehicle from the dealer will have the most up-to-date safety features, tech, and performance enhancements.
4. Rebates and Incentives: Manufacturers and dealers often offer rebates, incentives, or discounts that aren’t available when buying from a private party.
5. Vehicle History: With a new car, there’s no history of damage, repairs, or questionable ownership, ensuring peace of mind.
6. Customization: When buying new, you can choose the specific color, trim level, and features you want, rather than settling for what’s available in the used market.
7. Certified Technicians: Dealerships have certified technicians who ensure that any repairs or adjustments before the sale are completed to manufacturer standards.
8. No Hassle with Title Transfers: Dealerships handle all the paperwork, including title transfers and DMV registration, making the process smooth and hassle-free.
9. Trade-In Options: Dealerships allow you to trade in your old vehicle, reducing the cost of your new car and eliminating the need to sell it yourself.
10. Lemon Law Protection: Many jurisdictions have lemon laws that protect buyers of new cars from defective vehicles, offering additional legal protection that doesn’t apply to private party sales.

Buying from a dealership offers greater security, transparency, and convenience compared to private transactions.

Buying online vs the dealership – which is better?

Buying a vehicle from a dealership can have several advantages over online buying, despite common misconceptions. Here are some typical misconceptions, with a focus on why dealerships may be the better choice:

1. Misconception: Dealerships Are More Expensive
   Reality: Many people believe dealerships are more costly than buying online, but dealerships often have access to exclusive manufacturer rebates, financing specials, and promotional offers. Salespeople can help you identify cost-saving options that online platforms may not offer.
2. Misconception: Online Buying Is More Convenient
   Reality: While online buying may seem convenient, the process can actually be complex, especially with paperwork, trade-ins, and financing. Dealerships handle all documentation in person, including title transfers, financing applications, and trade-in appraisals, streamlining the entire process.
3. Misconception: You Can’t Get a Better Deal at a Dealership
   Reality: A skilled dealership salesperson can work with you on pricing, trade-in offers, and financing options to fit your budget. Dealerships often have room for negotiation, while online car buying services usually have fixed, non-negotiable prices.
4. Misconception: Online Buying Has Fewer Fees
   Reality: While some online services advertise fewer fees, they may have hidden charges, especially for delivery or processing. Dealerships offer transparent pricing and often provide bundled fees or promotional discounts, making it easier to understand the total cost.
5. Misconception: Online Listings Are Always Accurate
   Reality: Online listings can sometimes misrepresent a vehicle’s condition or features, particularly with pre-owned vehicles. At a dealership, you can inspect the vehicle, confirm its features in person, and take it for a test drive to ensure it meets your expectations.
6. Misconception: Dealerships Are High-Pressure Environments
   Reality: Many dealerships focus on customer satisfaction and long-term relationships, working to make the process low-pressure and transparent. Online buying can actually be stressful since there’s less access to immediate answers and real-time assistance.
7. Misconception: Online Buying Offers a Wider Selection
   Reality: Dealerships often have a wide selection of new and certified pre-owned vehicles on their lot. Additionally, they can help arrange custom orders from the manufacturer, offering as much flexibility as online platforms but with expert support.
8. Misconception: Online Buying is Faster
   Reality: While the online buying process may feel faster initially, it often takes time to arrange delivery, verify financing, and finalize registration. Dealerships are equipped to handle these steps in one visit, allowing you to drive off with your new vehicle the same day.
9. Misconception: Online Purchases are More Reliable
   Reality: When buying from a dealership, you receive a clear service and ownership history (particularly with certified pre-owned vehicles), as well as a dealership-backed warranty and support. Online sellers may not offer the same reliability or customer service if issues arise.
10. Misconception: You Can Easily Do a Test Drive Online
    Reality: Dealerships offer test drives on various models, allowing you to experience each vehicle’s performance, features, and comfort firsthand. Online services may offer limited or no options to test drive before purchasing, leading to surprises post-purchase.

Buying from a dealership provides opportunities for personalized guidance, in-person verification, and often better customer support, making it a trusted option for a confident and convenient purchase experience.

Is buying vehicles private party risky?

Purchasing a used vehicle from a private party can be risky for several reasons:

1. No Warranty: Unlike dealership purchases, private sales usually don’t include any warranty, leaving you responsible for all repair costs after the sale.
2. Hidden Mechanical Issues: Private sellers may not disclose underlying mechanical problems or damage, and there’s little recourse once the sale is final.
3. No Vehicle History Transparency: Some private sellers may withhold information about the vehicle's past, including accidents, repairs, or flood damage, unless you independently obtain a vehicle history report.
4. Odometer Fraud: Unscrupulous sellers may tamper with the odometer to show lower mileage, leading to overpayment for a more worn-out vehicle than advertised.
5. No Recourse for Lemon Vehicles: If you purchase a "lemon" or a defective vehicle, you won’t have the same legal protections or options to return it that dealerships sometimes offer.
6. No Inspection Guarantee: A private seller may not have had the car inspected by a certified mechanic, so you don’t know if it's safe or roadworthy without paying for an inspection yourself.
7. Title Issues: Private sellers may fail to disclose title issues such as salvage titles, unpaid liens, or missing paperwork, which can complicate or prevent registration.
8. Higher Risk of Scams: Some private sales can involve fraud, such as selling stolen vehicles, fake VIN numbers, or other scams that can leave you without a vehicle or your money.
9. No Financing Options: Private sellers usually require cash or certified funds, meaning you’ll need to arrange your own financing, often at higher interest rates compared to dealer financing options.
10. No Consumer Protections: Unlike dealership purchases, private sales do not offer consumer protection laws like lemon laws, making it harder to seek legal recourse if something goes wrong after the sale.

These risks highlight the importance of thorough research, inspections, and caution when buying from private parties.

Are used vehicles better value than new vehicles?

Choosing a used vehicle over a new one comes with several advantages, often making it a practical and cost-effective decision. Here are the top 10 reasons to consider purchasing a used vehicle:

1. Depreciation: New cars typically experience significant depreciation in their first few years. By buying used, you avoid the steepest part of this depreciation curve and retain more of the car's value.
2. Lower Purchase Price: Used cars are generally more affordable than their new counterparts, allowing buyers to access a broader range of models and features within their budget.
3. Reduced Insurance Costs: Insurance premiums are often lower for used cars compared to new ones, contributing to overall cost savings.
4. More Car for Your Money: The same budget that buys a basic new model could potentially get you a more feature-rich, higher-trim used vehicle with additional amenities.
5. Certified Pre-Owned (CPO) Programs: Many dealerships offer certified pre-owned programs, ensuring that used vehicles meet specific quality and inspection standards, providing buyers with added peace of mind.
6. History Reports: With vehicle history reports, buyers can get detailed information about a used car's past, including accidents, title issues, and service records. This transparency helps buyers make informed decisions.
7. Variety of Options: The used car market offers a wide variety of models, years, and trims, providing buyers with more options to find a vehicle that meets their specific needs and preferences.
8. Avoiding Initial Quality Issues: New vehicles often experience "teething problems" as manufacturers work out initial quality issues. By buying a used vehicle, you benefit from the manufacturer's and previous owner's efforts to address any early production concerns.
9. Lower Registration Fees: Registration fees for used cars are often lower than those for new cars, contributing to the overall cost savings associated with purchasing used.
10. Immediate Availability: Unlike new cars that might have waiting periods, used cars are readily available. This can be particularly beneficial for buyers who need a vehicle quickly.

While there are clear advantages to purchasing a used vehicle, it's important to conduct thorough research, have the vehicle inspected by a trusted mechanic, and obtain a comprehensive vehicle history report before making a purchase.

Why buy a used vehicle from a dealership?

Buying a used vehicle from a dealership can offer several advantages, providing a reliable and well-supported option for buyers. Here are the top 10 reasons to consider purchasing a used vehicle from a dealership:

1. Vehicle Inspection and Certification: Dealerships often perform thorough inspections on their used vehicles, certifying them as meeting specific quality standards. This certification provides assurance about the vehicle's condition and reliability.
2. Vehicle History Reports: Reputable dealerships provide comprehensive vehicle history reports, including information about past accidents, title issues, and maintenance records. This transparency allows buyers to make informed decisions about the vehicle's background.
3. Wider Selection: Dealerships typically have a diverse inventory of used vehicles, offering various makes, models, and trims. This variety allows buyers to compare different options and find the vehicle that best suits their needs and preferences.
4. Financing Options: Dealerships offer financing solutions for used cars, providing buyers with the convenience of securing a loan on-site. This can simplify the purchasing process and help buyers find a payment plan that fits their budget.
5. Professional Guidance: The sales staff at dealerships is often knowledgeable about the vehicles they sell. They can provide expert guidance, answer questions, and help buyers make informed decisions based on their preferences and requirements.
6. Extended Warranties and Service Plans: Many dealerships offer extended warranties and service plans for used vehicles. These additional protection options provide peace of mind and coverage for potential repairs after the purchase.
7. Convenience of Trade-Ins: Dealerships typically accept trade-ins, allowing buyers to seamlessly transition from their current vehicle to a new one. This convenience can simplify the overall buying process.
8. Legal Protections: Dealerships are subject to consumer protection laws, offering buyers legal safeguards. This can be especially valuable if any issues arise after the purchase.
9. Customer Reviews and Reputation: Reputable dealerships prioritize customer satisfaction, often building positive reputations within their communities. Checking customer reviews and dealership ratings can help buyers choose a trustworthy place to purchase a used vehicle.
10. Post-Sale Support and Services: Dealerships often provide post-sale support, including maintenance and repair services. This ongoing relationship ensures that buyers have a resource for service, parts, and assistance with their vehicle.

Before making a purchase, it's essential to research and choose a reputable dealership, inquire about available warranties, and thoroughly review the vehicle's history and condition.

What are benefits of extended warranty coverage?

Purchasing an extended warranty directly from the original equipment manufacturer (OEM) has specific advantages compared to third-party options. Here are the top ten reasons to consider an OEM extended warranty for your new vehicle:

1. Guaranteed Quality of Parts: OEM warranties ensure that any repairs are done with genuine parts made specifically for your vehicle, preserving quality and fitment.
2. Certified Technicians: Repairs under an OEM warranty are handled by factory-trained and certified technicians who are experienced with your vehicle's specific make and model.
3. Seamless Integration with Manufacturer’s Warranty: An OEM extended warranty seamlessly extends the coverage you already have, ensuring that there are no gaps between the standard warranty and the extended period.
4. Better Coverage and Benefits: OEM warranties often have comprehensive coverage plans, sometimes even mirroring the original warranty. This can include electronics, powertrain, and sometimes even wear items.
5. Convenient Service Locations: OEM warranties are honored at authorized dealerships across the country, making it easier to find service centers and access repairs wherever you are.
6. Easier Claims Process: Claiming a repair is often simpler with an OEM warranty, as the dealership typically handles all paperwork and approvals directly with the manufacturer.
7. No Deductibles: Many OEM warranties have minimal or zero deductibles, meaning you won't face additional out-of-pocket costs each time you need a covered repair.
8. Increased Resale Value: OEM extended warranties are often transferable to new owners, making your car more attractive on the resale market and potentially increasing its resale value.
9. Roadside Assistance and Extra Perks: Many OEM extended warranties include added benefits like roadside assistance, towing, rental car coverage, and trip interruption protection.
10. Trusted Brand Backing: An OEM warranty is backed by the automaker itself, offering a level of reliability and trust that third-party providers often can’t match, providing confidence in both the service and parts.

These advantages make OEM extended warranties a strong choice for those who value comprehensive, convenient, and manufacturer-backed vehicle protection. While extended warranties can offer these benefits, it's essential to carefully review the terms, coverage limits, deductibles, and any exclusions before purchasing. Evaluate whether the cost of the extended warranty is justified by the potential savings on repairs and consider your own risk tolerance.

Is servicing my vehicle at the dealership better?

Servicing your vehicle at the dealership offers several benefits that may not be available at independent or third-party shops. Here are the top ten reasons to consider dealership servicing for your vehicle:

1. Factory-Trained Technicians: Dealerships employ technicians who are specifically trained on your vehicle make and model. Their expertise helps ensure that diagnostics and repairs are accurate and high-quality.
2. OEM Parts and Accessories: Dealerships use original equipment manufacturer (OEM) parts, which are designed to fit and function perfectly with your vehicle, preserving its integrity and performance.
3. Access to Manufacturer-Specific Tools: Dealerships have specialized tools and diagnostic equipment directly from the manufacturer, which can accurately identify and resolve issues faster than generic tools.
4. Maintains Warranty Compliance: Getting your vehicle serviced at the dealership ensures all work is documented and meets manufacturer requirements, which is important for maintaining warranty coverage.
5. Access to Recall Information and Software Updates: Dealerships are the first to receive information on recalls, technical service bulletins, and software updates, ensuring your vehicle is always up-to-date and safe.
6. Comprehensive Vehicle History Records: Dealerships keep detailed records of your vehicle’s service history, which can add value during resale and provide transparency about your vehicle's maintenance.
7. Specialized Knowledge of Complex Systems: Dealership technicians are familiar with advanced features in newer vehicles, including hybrid, electric, and advanced safety systems, and are more adept at servicing them accurately.
8. Customer Amenities: Dealerships often offer amenities such as loaner vehicles, shuttle services, and comfortable waiting areas with Wi-Fi and refreshments, making service visits more convenient and comfortable.
9. Service Bundles and Specials: Many dealerships offer maintenance packages or special service rates, helping customers save money on routine services like oil changes, tire rotations, and brake checks.
10. Trusted Manufacturer Relationship: Dealerships have a direct relationship with the vehicle manufacturer, which can expedite approvals for repairs covered under warranty, and any concerns are more likely to be prioritized.

These benefits make dealership servicing an appealing choice for vehicle owners who prioritize quality, reliability, and convenience in their maintenance and repair experiences.

Which is better, my dealership or an independent mechanic?

There are several misconceptions about independent repair shops versus dealerships, often leading people to believe that independent shops provide the same level of service for less. Here are some common misconceptions, with a focus on why dealership service is often a better choice:

1. Misconception: Independent Shops are Always Cheaper
   Reality: While independent shops may offer lower hourly rates, dealerships often provide bundled services, package deals, and specialized maintenance plans. Additionally, dealerships offer manufacturer parts and repairs, which can extend the lifespan of components and reduce the frequency of repairs.
2. Misconception: All Parts are the Same Quality
   Reality: Dealerships use OEM (Original Equipment Manufacturer) parts designed specifically for your vehicle. These parts are often more durable, fit correctly, and meet manufacturer standards. Independent shops may use aftermarket parts that can vary in quality and may not be an exact fit.
3. Misconception: Independents are Just as Knowledgeable
   Reality: Dealership technicians undergo rigorous, specialized training directly from the manufacturer. They’re experts on your car’s brand and model, including newer systems and technologies. Independent shop technicians may not have the same brand-specific expertise, particularly with complex or high-tech vehicles.
4. Misconception: All Repair Shops Have the Same Tools
   Reality: Dealerships have access to specialized diagnostic tools and software directly from the manufacturer. These tools can identify issues faster and more accurately, especially for new or highly computerized vehicles. Independent shops may not have the brand-specific tools, which could mean misdiagnoses or additional visits.
5. Misconception: Warranty Work Can Be Done Anywhere
   Reality: To maintain warranty compliance, many manufacturers recommend service at certified dealerships. Dealerships also maintain detailed service records, which help when claims need to be verified. Independent shops may not be able to offer warranty-compliant service or keep comprehensive records required for warranty claims.
6. Misconception: Dealerships Don’t Handle Older Vehicles Well
   Reality: Dealerships can handle both new and older models and often have records of your specific vehicle's history. Their familiarity with the make and model’s quirks, common issues, and repair techniques can be especially beneficial as a car ages, ensuring the vehicle is properly maintained for longer.
7. Misconception: Customer Service is Better at Independent Shops
   Reality: Many dealerships prioritize customer experience, offering loaner vehicles, shuttle services, extended hours, and comfortable waiting areas with amenities. While some independents also focus on customer service, dealerships tend to have more resources and perks for customer convenience.
8. Misconception: Dealerships Push Unnecessary Repairs
   Reality: Dealerships follow strict manufacturer guidelines and usually adhere to recommended maintenance schedules, which are designed to optimize vehicle performance and longevity. Independent shops may not follow these specific schedules, which can lead to overlooked maintenance.
9. Misconception: Independents are Faster
   Reality: Dealerships often have more technicians, parts on hand, and streamlined processes, which can lead to quicker turnaround times, especially for warranty and recall repairs. They are also directly connected with the manufacturer for faster parts ordering, while independents may face delays sourcing specific parts.
10. Misconception: Independent Shops Offer Better Value for Older Cars
    Reality: While independents may cost less upfront for older cars, dealerships have the records, tools, and expertise to spot potential issues early, potentially saving owners from more costly breakdowns. Their detailed maintenance records can also be helpful for resale, giving a new buyer confidence in the vehicle’s care.

While independent shops can be a good option for basic maintenance, dealerships provide brand-specific expertise, tools, and support that can result in better long-term care for the vehicle. This makes them especially valuable for owners looking to preserve performance, longevity, and value in their vehicle.

Whats the difference between OEM parts and Aftermarket?

Buying parts directly from the original equipment manufacturer (OEM) has distinct benefits over purchasing from online aftermarket sources. Here are the top ten reasons to buy OEM parts instead:

1. Guaranteed Fit and Compatibility: OEM parts are designed to fit your vehicle’s exact specifications, ensuring they integrate seamlessly with existing systems. Aftermarket parts might have slight differences, which can lead to improper fit and compromised performance.
2. Higher Quality Standards: OEM parts meet stringent quality and performance standards set by the vehicle manufacturer. Online aftermarket parts vary in quality and may not meet these same standards, which can result in inconsistent performance.
3. Backed by Manufacturer Warranty: OEM parts often come with a warranty from the manufacturer, offering peace of mind. If a part fails, you’re covered. Aftermarket parts typically come with shorter or no warranties, and any defects could mean paying out-of-pocket for replacements.
4. Longer-Lasting Durability: OEM parts are designed to match the durability of the original components. Aftermarket parts may be cheaper upfront, but they can wear out faster, requiring more frequent replacements over time.
5. Increased Vehicle Resale Value: Vehicles repaired with OEM parts are perceived as better maintained, often fetching a higher resale value. Buyers see OEM parts as a sign of proper care, whereas aftermarket parts may lower perceived value.
6. Maintains Safety Standards: OEM parts are tested to ensure they meet the safety requirements of the vehicle. Aftermarket parts, especially those bought online, may not be tested to the same level, potentially compromising your vehicle’s safety.
7. Protects Manufacturer Integrity: By using OEM parts, you preserve the original design and engineering specifications of your vehicle, which is especially critical in complex systems. Aftermarket parts can disrupt this balance, affecting vehicle performance.
8. Less Risk of Counterfeit Products: Online marketplaces like Amazon can have counterfeit or knock-off parts that appear to be high-quality but are actually substandard. Buying OEM parts from an authorized dealer minimizes this risk.
9. Dealer and Manufacturer Support: Purchasing from the OEM often includes customer support, as dealers can offer installation advice, assistance with troubleshooting, and access to certified technicians if you need help. This support isn’t typically available with online aftermarket parts.
10. Easier Installation: OEM parts are designed specifically for your vehicle, making installation straightforward. With aftermarket parts, slight differences can make installation tricky, often requiring additional modifications, tools, or labor costs.

Buying OEM parts ensures quality, longevity, and performance, making them a wise choice for those who want to maintain their vehicle’s original reliability and value.